How to fix Amazon error code 5004 (4 steps)
The annoying Amazon error code 5004 usually seems to occur when several titles are streamed. In order to easily fix it, make sure to use a reliable VPN client such as the one presented below. The Amazon error code 5004 is encountered on Xbox, smart TVs, and not only. Re-activate your account and see if this makes any difference. You may also try to reset your Nvidia Shield TV to default, as described in the below procedure.